Helpline Volunteer - 24 Hour Helpline

The Alzheimer’s Association’s 24-hour Helpline provides information, education and support to callers 24/7, 365 days a year. Trained volunteers answer calls and provide education, information and support through reflective listening and by making appropriate referrals to anyone in need of assistance around issues related to Alzheimer's disease and other dementias. Duties Include: Answer telephone, provide supportive listening, assist callers in identifying their needs, provide information via telephone and mail, refer callers to community resources and/or staff as appropriate.