Reference Assistant

Develop your love of history, learn about archival work, and help the public uncover the past by becoming a volunteer at the National Archives at New York City.

The National Archives serves American democracy by safeguarding and preserving the records of our Government, ensuring that the people can discover, use, and learn from this documentary heritage.We ensure continuing access to the essential documentation of the rights of American citizens and the actions of their government.We support democracy, promote civic education, and facilitate historical understanding of our national experience.

Reference assistants serve visitors in our reference room by answering questions about the National Archives, especially those related to genealogy. They assist visitors using our public access computers, microfilm readers, copiers, and NARA microfilm aids and catalogs. They assist staff with research calls and other general inquiries.

Applications may be submitted at any time. Upon receipt of a written application, we will call all qualified applicants to arrange an interview for further consideration.

All Reference Assistants are required to have fingerprints and a full background check.  We expect volunteers to commit to 4-8 hours per week for a minimum of 6 months.

Required Skills:

• Excellent communication and interpersonal skills

• Patience and understanding when working with novice researchers

• Basic background knowledge of and interest in genealogy.