Program Assistant Volunteer

Core Responsibilities: • Perform reception and administrative tasks, including: • Data entry and filing • Preparation of newsletters and/or other materials • Prepare mailings • Online research • Answer phones and intercom system as needed • Greet clients as they arrive and direct them to appropriate sign-in area • Develop a working knowledge of the center and the role of volunteers • Provide recommendations to improve the center’s volunteer usage Additional Tasks (may include): • Conduct initial client screening • Update program resources • Distribute snacks and meals to children in waiting area • Perform other related tasks assigned by Safe Horizon staff members Qualifications: • Willingness to give time, interest and energy to fulfill goals of the center • Willingness to work in an environment where clients may be in distress • Ability to work both independently and as part of the team • Flexibility and willingness to work on a variety of tasks • Strong interpersonal skills necessary to communicate with staff and clients • Ability to work with a diverse staff and client population • Basic knowledge of Microsoft Office

? Application and screening process ? Background check ? Fingerprinting (varies by program) ? Review and sign confidentiality agreement