Getting Started

You must be sponsored by a participating organization to apply for Go Pass.

Applying for a Go Pass is a five-step process.

  1. Your sponsoring organization adds you to their Go Pass roster. They will need your full legal name, Social Security Number, date of birth, and contact information.
  2. You recieve an email to complete the online application forms in the Applicant Gateway.
  3. Print your Referral Form
  4. You get fingerprinted and photographed in person at 65 Court St. in Brooklyn
  5. You pass a criminal background check

There is a one-time, non-refundable $60 fee for the fingerprinting and background check, which is often paid by the sponsoring organization. There are no other fees for participating in the Go Pass program.

Applying Online

Once you are entered onto your sponsoring organization's roster you will receive an email that prompts you to utilize Applicant Gateway. Applicant Gateway is the secure website used by the NYC Department of Education to collect information from people applying to work in our schools. It is also used for Go Pass applications.

You will need to use a computer with an Internet connection to apply. There are computers at the fingerprinting location which you are welcome to use to complete your application and/or print the required form.

Here is a  step by step tutorial for completing your Go Pass Applicant Gateway application

Getting Fingerprinted

Once you have your printed Referral Form, you will need to be photographed and fingerprinted, in person, by a Department of Education technician.

You will need to bring the following items:

1.    Your printed Referral Form*

2.    A government-issued photo I.D. (Driver's license or passport.)

3.    If your sponsoring organization is not paying your background check fee, you will need to bring a check or money order for $60 to pay the one-time, non-refundable fingerprinting and background check fee. (Cash and credit cards are not currently accepted.)

* If you were unable to print your Fingerprint Referral Form, you will be able to print it at the fingerprinting location. Please make sure you have your Applicant Gateway password with you so that you can log in to print your form when you arrive.

Fingerprinting At HR Connect

Fingerprinting takes place at the Department of Education's HR Connect office in the lobby of 65 Court St., Brooklyn.

The office is near Brooklyn Borough Hall, which is served by the A, C, F, R, 2, 3, 4, and 5 trains, and many buses.

Hours are 9:00 am - 4:30 pm, Monday through Friday. The office is closed on City holidays.

No appointment is necessary.

Fingerprinting at a Mobile Unit

For large groups of volunteers, a Go Pass Member Organization may arrange an on-site fingerprinting session using the Department of Education's Mobile Unit.

If you are unable to attend the Mobile Unit session, you must go to 65 Court St. to be fingerprinted any time during office hours.

Click here for directions to the Go Pass Office

Background Check

Your name and fingerprints will be sent to the New York State Division of Criminal Justice Services and the FBI for a nationwide criminal background check.

The background check can take anywhere from 24 hours to a few days. In rare cases where clear fingerprints are difficult or impossible to obtain, it may take several weeks.

You can withdraw your Go Pass application at any stage in this process.

Immediately Eligible

If there is no need for additional information or clarification, you will be considered eligible for Go Pass service. You will receive a welcome notice via email, and you can start volunteering.

Under Investigation

If there is a need for additional information or clarification, you will be contacted by the NYC Department of Education's Office of Personnel Investigation asking for your permission to investigate the matter. You will have an opportunity to explain the situation to the investigators, who will work to determine your final eligibility for Go Pass service.

You can withdraw your Go Pass application at any time, which will end the investigation.

Using Your Go Pass

When you volunteer for Go Pass service at a participating organization, they will ask for your name and Social Security Number.

The organization will use this information to look up your record in the Go Pass System. This record is kept up-to-date in real time, and it includes your photograph to verify your identity and your eligibility for service.

Of course, having an eligible Go Pass is just the first step. If you are new to the organization, you will probably need to attend orientation or training sessions, and you may need to complete other requirements in order to volunteer in their programs.

If there is ever a need for clarification of your status, the organization(s) where you volunteer will be notified immediately, and your volunteer activity will be suspended while the issue is investigated.

Click here for a list of organizations that accept Go Pass

Updating Your Contact Information

It is very important to keep your Go Pass contact information up to date, in case we need to contact you or investigate an incident that could make you ineligible for Go Pass service.

You can change your address, phone number, or email address in the Go Pass System online. Click here to log in to the system.

Contact

The Go Pass program is operated as a partnership between NYC Service and the NYC Department of Education.

If you have questions about Go Pass, please email gopassinfo@cityhall.nyc.gov. Please allow 24-48 hours for a response.