<p>Age 72, Manhattan resident & ombudsman volunteer</p><p>Recruitment and mentoring is my BLANK.<br /> I used my BLANK to train bilingual volunteers at the Kateri Nursing Home in Lower East Side, Manhattan.</p><p>I volunteer with the <a href="http://volunteer.nycservice.org/org/2204880.html"> New York Foundation for Senior Citizens</a>, Ombudsman Program.</p>