Volunteer opportunity description

Summer Case Management Intern

Our Case Management Department is looking for a highly personable, persistent, and detail-oriented Case Management Intern to assist our case manager with client services. CIANA’s Case Management Department provides job assistance, housing assistance, and public benefits application support, as well as referrals to other community and public resources.

The Center for the Integration & Advancement of New Americans (CIANA) is a social services organization that works to integrate new immigrants from South Asia, the Middle East, North Africa, and Latin America into the socio-economic and civic life of American society while maintaining pride in their cultural heritage.

Everyday Duties:

  • Scheduling new appointments and confirming scheduled appointments
  • Managing correspondence between CIANA, clients, and other institutions
  • Completing general intakes for new clients
  • Assisting with case working appointments, especially with interpretation if language proficient in Arabic, Bangla, or other language
  • Maintaining case working client spreadsheet, database, and digital files
  • Maintaining and organizing up-to-date paper files
  • Attending trainings and coalition meetings with case manager and/or clients
  • Accompanying or representing clients at other meetings and appointments


  • Help fulfill quarterly deliverables to coalitions
  • Update resource directory
  • Develop collaborative relationships with external case management and outreach programs and/or community based organizations

Compensation: Unpaid

Hours: 15-20 hours per week

For more information, please visit CIANA’s website at www.cianainc.org or check out our social media at @cianainc. To apply, please send a bio or resume to olivia@cianainc.org.



  • At least two years of college completed
  • Proficiency in Arabic, Bangla, Spanish, or other languages is a plus
  • Experience in one or more of the following:
    • Microsoft Office and Google Suite, especially Excel/Sheets
    • Knowledge of public benefits or willingness to learn
    • Researching
    • Organization and filing
    • Counseling or customer service

Our volunteer needs

We need volunteers who are free at these times


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About the organization

Center for the Integration and Advancement of New Americans

Olivia Sztanga
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