NYC Service COVID-19 Response Efforts

For the most up to date information on COIVD-19, please visit To find COVID-19 related assistance, visit

What is NYC Service doing?

NYC Service leads the Volunteer Coordination Taskforce (VCTF), a partnership with NYC Emergency Management, New York Cares, and NYCVOAD to centralize and coordinate volunteer efforts during emergencies. The VCTF supports organizations in need of volunteers to provide critical services – such as meal delivery – to vulnerable residents and works to identify volunteer opportunities that residents can support, with the understanding that the safety and well-being of all residents is a top priority.

View the list of best practices for safe volunteering. Organizations and volunteers should always refer to to maintain personal and public health and review the most up to date information on COVID-19.

Volunteer Deployment Survey

We are calling on organizations across the city to share if volunteers were deployed during the first wave of COVID-19 and whether organizations are preparing to deploy volunteers in a future emergency response. NYC Service will use this information to partner with organizations and effectively match engage volunteers should another emergency situation occur (pandemic, coastal storm, etc.). 
Complete the Volunteer Deployment Survey if:  

  • Your organization or group engaged volunteers during the COVID-19 pandemic 
  • Your organization or group has volunteers that can be deployed during emergencies 
  • You plan on deploying volunteers during future emergency responses, such as a coastal storm or COVID-19

Trainings and Workshops for Community-Based Organizations

Addressing Collective Trauma from COVID-19: A presentation of action-oriented recommendations related to safe workspaces, peer support, and management to address the collective trauma on workers during the COVID-19 pandemic.

November 5, 2020 at 2 – 3:30 pm EST

Sign up


Promoting Mental Health in the Workplace during COVID-19: A webinar to support employees and their teams, as well as volunteers, in managing stress and anxiety during COVID-19.

November 12, 2020 at 2– 3:30 pm EST

Sign up


Managing for Mental Health: Performance Management and Mental Health: Training to equip volunteer managers with the skills to manage performance while providing support and compassion for volunteers.

November 19, 2020 at 2– 3:30 pm EST

Sign up

In addition, NYC Service -  in partnership with New York Cares - has hosted virtual workshops about managing volunteers in times of crisis. View the presentation from the Managing Volunteers in Times of Crisis workshop.

Stay connected through the NYC Service community-based organization e-mail list and be alerted of upcoming trainings. 


Is my organization considered "essential"?

Guidance was provided to clarify whether a non-profit entity is considered "essential", as per Executive Order 202.6. Review the guidelines.


How do I volunteer?

Search for volunteer opportunities near you



The City of New York is seeking donations of medical supplies/Personal Protective Equipment (PPE) to support the City's healthcare workers. To donate PPE, visit