The needs of New Yorkers and the nonprofits who serve them are always growing, but the resources available cannot always keep pace.

Watch the video below to learn how your organization can better utilize your resources to achieve your mission. 


What is a Service Enterprise?

A Service Enterprise is an organization that fundamentally leverages volunteers and their skills across all levels of the organization to successfully deliver on its social mission.

Points of Light, the largest organization in the world dedicated to volunteer service, is leading the national Service Enterprise Initiative. NYC Service is proud to partner with them for our NYC Service Enterprise Initiative (NYC-SEI). 


What does NYC-SEI mean for my organization?

It means tapping into the greatest asset we have in New York City: our 8.5 million residents. New Yorkers are talented, capable, and want to serve their communities, so how can organizations fully harness the potential of volunteers? SVP-SEI is a change management program that helps organizations transform the way they engage human capital for social good.


What does NYC-SEI mean for our City?

Our goal is to implement a capacity-building system for NYC organizations to create and enhance volunteers as part of their strategic plan. The initiative will also support the OneNYC goal of increasing the current NYC volunteer rate from 18% to 25% (national average).


What organizations have joined NYC-SEI?

In Fall 2016, we launched NYC Service Enterprise with 26 inaugural organizations. In Fall 2017, our participation has grown to include 40 new organizations. Participating organizations are guided as a cohort through a year-long assessment, training, coaching, and certification model by one of our NYC-SEI leaders, which we call “Hubs”.

We are proud to recognize the organizations below for earning their certification as a Service Enterprise by Points of Light. These organizations have been recognized by the City of New York and Points of Light for being leaders in strategic volunteer management. Nonprofits that operate as Service Enterprises more effectively address community needs and run on almost half the median budget than those nonprofits that do not leverage volunteers across all levels of their organization.


Certified Service Enterprises

Asian American Federation

Change for Kids

Chhaya Community Development Corporation

Cidadão Global

Council of Peoples Organization

Fort Greene Park Conservancy


Greenpoint Reformed Church Hunger Program

Hour Children

India Home

Korean American Family Service Center

Minds Matter NYC

New York Cares

New York Immigration Coalition


Open Space Alliance for North Brooklyn

Partnerships for Parks

PowerPlay NYC

Project Hospitality

Staten Island Interfaith and Community Long Term Recovery Organization

Youth INC

View a full list of our participating organizations here.


8.6 Million New Yorkers. Together, Serving Each Other.

Contact Crystal Avila, NYC Service Capacity Building Coordinator, at with any inquiries regarding SVP-SEI.