The needs of New Yorkers and the nonprofits who serve them are always growing, but the resources available cannot always keep pace.


Watch the video below to learn how your organization can better utilize your resources to achieve your mission. 


What is a Service Enterprise?

A Service Enterprise is an organization that fundamentally leverages volunteers and their skills across all levels of the organization to successfully deliver on its social mission.
Points of Light, the largest organization in the world dedicated to volunteer service, is leading the national Service Enterprise Initiative. NYC Service is proud to partner with them for our NYC Strategic Volunteer Planning-Service Enterprise Initiative (SVP-SEI). 

What does SVP-SEI mean for my organization?

It means tapping into the greatest asset we have in New York City: our 8.5 million residents. New Yorkers are talented, capable, and want to serve their communities, so how can organizations fully harness the potential of volunteers? SVP-SEI is a change management program that helps organizations transform the way they engage human capital for social good.

What does SVP-SEI mean for NYC?

Our goal is to implement a capacity building system for NYC organizations to create and enhance volunteers as part of their strategic plan. The initiative will also support the OneNYC goal of increasing the current NYC volunteer rate from 18% to 25% (national average).

What organizations have joined SVP-SEI?

In Fall 2016, we launched SVP-SEI with 26 inaugural organizations. In Fall 2017, our participation has nearly doubled to 49 organizations. Participating cohort organizations are guided through a year-long assessment, training, coaching, and certification model by one of our SVP-SEI leaders, which we call “Hubs”.
We are proud to recognize the organizations below for earning their certification as a Service Enterprise by Points of Light. These organizations have been recognized by the City of New York and Points of Light for being leaders in strategic volunteer management. Nonprofits that operate as Service Enterprises more effectively address community needs and run on almost half the median budget than those nonprofits that do not leverage volunteers across all levels of their organization.

Certified Service Enterprises

Change for Kids

Council of Peoples Organization

Fort Greene Park Conservancy


Greenpoint Reformed Church Hunger Program

Minds Matter NYC

Open Space Alliance for North Brooklyn

Staten Island Interfaith and Community Long Term Recovery Organization 

PowerPlay NYC

Partnerships for Parks

Youth INC



View a full list of our participating organizations here.


8.5. Million New Yorkers. Together, Serving Each Other.

Contact Crystal Avila, NYC Service Capacity Building Coordinator, at with any inquiries regarding SVP-SEI.