About NYC Service

Opportunity: We seek to expand accessibility, engagement, and capacity for all to serve and be served.

 

Integrity: We pledge transparency, openness, and honesty in all we do and in all our partnerships.

 

Impact: We measure the effectiveness, outcomes and two-way benefits of volunteerism and national service programs, for individuals, neighborhoods, and organizations.

 

Theory of Change:

NYC Service promotes volunteerism and service as a voice, a catalyst, and a capacity builder. We convene and connect volunteers and national service members with City agencies and community-based organizations to create and strengthen volunteer and national service programs that focus on education, economic opportunity, environment, health and emergency management. The long-term impact of NYC Service is empowered organizations and residents who continuously seek to address and improve the quality of life for all New Yorkers. Both individuals served and those who serve benefit. 

 

OneNYC:

Civic engagement is a key element of OneNYC and our City’s vision of growth, equity, sustainability, and resiliency. A key measure of civic engagement within OneNYC is the NYC Service goal to increase NYC’s volunteer rate from 18% to the 25% national average, as measured by the U.S. Census Household Survey and NYC Service Measurements. 

 

NYC Service, a division of the Office of the Mayor, launched in April 2009 in response to President Barack Obama's national call for volunteerism and a goal of engaging 100 million Americans in service by 2020. New York City was the first “City of Service” and since NYC Service launched, over 200 U.S. cities have joined the Cities of Service network.