Our Mission: NYC Service promotes volunteerism, engages New Yorkers in service, builds volunteer capacity and mobilizes the power of volunteers and National Service members to impact NYC’s greatest needs.
Our Vision: Inspire and empower all New Yorkers to volunteer and serve NYC and each other.
NYC Service, a division of the Office of the Mayor, launched in April 2009 in response to President Barack Obama's national call for volunteerism and a goal of engaging 100 million Americans in service by 2020. New York City was the first “City of Service” and since NYC Service launched five six years ago, over 200 U.S. cities have joined the Cities of Service network.
Values & Operating Principles:
Opportunity: We seek to expand accessibility, engagement, and capacity for all to serve and be served.
Integrity: We pledge transparency, openness, and honesty in all we do and in all our partnerships.
Impact: We measure the outcomes, effectiveness, and two-way benefits of our mission to address the City’s greatest needs through volunteerism and service year programs, for those who serve and are served.
Theory of Change:
NYC Service promotes volunteerism and service as a catalyst for civic engagement. We connect volunteers and service year members with City agencies and Community-Based Organizations to create Volunteer Impact Initiatives and Service Year Programs that improve education, economic empowerment, neighborhood development, environment, health, as well as emergency preparedness and response for all City residents. Individuals served and those who volunteer benefit, making volunteering good for you and good for your city.
Civic engagement is a key element of OneNYC and our City’s goal to achieve equality, opportunity, sustainability, and resiliency. A key measure of civic engagement within OneNYC is the NYC Service goal to increase NYC’s volunteer rate from 18% to the 25% national average, as measured by the U.S. Census Household Survey