NYC Service
Resource Library
Practical tools and guidance to help businesses activate employee engagement, build meaningful partnerships, and create measurable impact across New York City.
Guides
Engagement Guides
High-impact, hyper-local activation ideas designed for NYC businesses — from year-round service to employee-led initiatives.
Year-Round Activation Guide
Reflect on collective impact and explore ways your team can support NYC children and families throughout the year.
View Guide →ERG Engagement Guide
Learn how Employee Resource Groups can lead volunteerism and civic engagement initiatives aligned with business values.
View Guide →Insights
Insights from the CSR & Service Sphere
The Power of Volunteering
Findings from NYC Service's research highlight how volunteering strengthens connection, unity, and wellbeing across communities.
From Nice to Necessary
A Points of Light report examining how transformative investment in volunteerism drives nonprofit and social sector success.
Read the full report →FAQ
NYC Service Business Portal FAQ
What is the NYC Service Business Portal?
The NYC Service Business Portal is a free, centralized platform designed to help corporate and small business partners engage in volunteerism, civic engagement, and in-kind giving across New York City. It provides tools to track volunteer hours, find opportunities, submit service requests, and access resources.
Who can use the portal?
The portal is designed for CSR leads, employee engagement managers, and business partners from both large corporations and small businesses who want to make a positive impact in NYC communities.
Is there a cost to use the portal?
No. The NYC Service Business Portal is completely free to use. There are no fees for accessing tools, posting service needs, or tracking engagement.
How do I register my company on the portal?
You can register your company by completing the registration form with your company and CSR lead information on the NYC Service Business Portal Registration page.
Can multiple employees from my company have access?
Yes. Multiple users from your company can be granted access to the portal. CSR leads can manage user permissions within their company profile.
How do I reset my password or recover my account?
On the login page, click the "Forgot Password" link and follow the instructions to reset your password via your registered email address.
Is there a way to download reports or export volunteer hour data?
Yes. The portal provides reporting tools that allow CSR leads to download and export volunteer hour data for internal tracking and reporting.
Can we customize volunteer opportunities to match our company's skills and interests?
Yes. The portal allows you to browse and filter volunteer opportunities that align with your company's expertise, interests, and CSR goals.
How frequently is the volunteer opportunity database updated?
The volunteer opportunities are regularly updated to reflect current needs from vetted nonprofit partners across New York City.
What support is available if I need help navigating the portal?
Our team is here to assist you. You can contact NYC Service through the "Contact Us" page for support or questions about using the portal.
Can our company promote its own volunteer events through the portal?
Currently, the portal features volunteer opportunities curated by NYC Service and vetted nonprofit partners. You can post service requests for your team.
Are there any restrictions on the types of in-kind donations we can offer?
Donations should align with community needs and be appropriate for the recipient organizations.
How does NYC Service ensure that nonprofit partners are vetted and trustworthy?
NYC Service partners with vetted nonprofit organizations that meet strict eligibility criteria to ensure safety, impact, and transparency.
Can we connect with other NYC businesses through the portal for joint initiatives?
The portal provides updates and spotlights on collaborative initiatives, and our team can facilitate introductions for cross-company partnerships.